Counterfeit flat irons?
October 5, 2008
A client who has moved to Hawaii emailed me asking which flat iron we suggested. We have used many different irons over the years and our current favorite (by a long shot!) is the GHD. The comapany makes a number of different models. I think the highest priced models are a bit of overkill for the home user, so I suggested that she purchase one of the low to mid-range models.
She looked around online and was startled by the price. Then she found one on ebay for a great price and snatched it up.
Here is the story in her own words.
Now I have a bit of a story that goes with my GHD. I started looking at how expensive the irons were, so I decided to have a look on EBay. They were still expensive, but not nearly as expensive as I saw at Sephora. I looked at the feedback and it was good, so I made the purchase. The iron arrived and immediately I contacted the seller. It did not appear to be authentic. I went to the GHD website and entered the sell by date. It wasn’t valid. I then contacted GHD and went over the other things about the iron confirming it was counterfeit. Counterfeit flat irons, I had no idea there was such a thing. I then contacted PayPal. It turns out the seller bought a bunch of them on EBay and didn’t confirm the authenticity, which is very easy to do, and resold them on EBay. PayPal will give me a refund, but I have to pay to ship the item back to the seller which is not cheap going from Hawaii to New York. I was able to give the seller information to GHD and they have been in contact with me a lot regarding the counterfeit. It turns out there is a big market for these and they catch on fire and the plastic has even melted into people’s hair.
I am not sure why I didn’t think to check the wholesale beauty shop where I have an account. I drove down there today and bought the iron and I am in love with it. I did save some money, but with the cost to ship the counterfeit back, I will not have saved as much as I could have. It just goes back to that saying that if it is too good to be true, it probably is.
I love how hot it gets. I bought the pink one with the black plates and pink roll bag. Cute, fun, and it works so great!
This client was able to get her iron at a wholesale beauty supply because she is a licensed esthetician and massage therapist. For those of you who are looking for a great iron and a safe buying experience and do not have such access, I recommend purchasing from a trusted online merchant like Sephora.